Locating which customers have products in their carts is super easy, thanks to the Pending Shopping Cart table. In this table, you can search by all current carts or carts older than a specific period of time (i.e. six months)You can quickly and easily view all customers with pending shopping carts and whether or not they have been sent a cart reminder email
Once you have discovered how many of your customers have left products in their cart, you may decide to create an automatic notification for pending shopping carts. To do so, you will navigate to our Auto Notification tab and set up an automatic notification via our email reminder template. Now, remember, before sending out any emails you will want to edit and update the email reminder template to fit your specific needs.
After creating an automatic notification, customers will begin receiving email reminders after they have left products in their carts. This notification has a scheduling feature that allows you to decide how frequently these email reminders are sent to customers.